Are you an experienced sales professional with strong knowledge of the timber, building or construction industry? Do you enjoy building long-term customer relationships, developing new opportunities and taking ownership of your territory? SmartFrame by Tilling is seeking an experienced Sales Representative / Account Manager to join our Queensland operations in a full-time capacity.

Based at our Crestmead office, this role will manage an established portfolio of metropolitan and regional customers while identifying opportunities to grow our market presence across Queensland. Reporting directly to the QLD/NT State Sales Manager, you’ll represent one of Australia’s leading timber wholesalers and our established SmartFrame range of Engineered Wood Products.

About Us:

SmartFrame by Tilling is one of Australia’s largest timber wholesalers and importers, proudly established in 1963. With over six decades of expertise, we’ve grown to become a national leader in engineered wood products, supplying premium solutions to the residential, commercial and industrial building sectors.

Our head office is based in Kilsyth, Victoria, with branch operations across Australia. We are deeply committed to innovation, operational excellence and delivering exceptional value to our customers. As a forward-thinking business, we continue to invest in our people, products and processes to support sustainable long-term growth.

We foster a workplace culture that values diversity, equity and inclusion and have a strong track record of developing talent from within. Many of our leaders have progressed through the business, and we’re proud to offer a stable environment where individuals can build long-term careers within a supportive and experienced team.

As a Sales Representative / Account Manager, you will:

- Manage and grow an established portfolio of metropolitan and regional customers
- Build strong, professional relationships with key decision-makers and stakeholders




- Identify new business opportunities and develop strategies to grow sales within your territory
- Develop a strong understanding of customer businesses, requirements and future opportunities
- Promote the SmartFrame range of Engineered Wood Products and broader Tilling product offering
- Build brand awareness throughout the market, including joint and dual customer calls where required
- Identify opportunities for product specification with builders and other key industry stakeholders
- Identify customer requirements for technical support and coordinate assistance from our Market Development and Technical teams
- Maintain accurate CRM records, including customer visits, sales activity and relevant market intelligence
- Provide regular feedback to the QLD/NT State Sales Manager regarding opportunities, competitor activity and market conditions
- Utilise available sales tools, product knowledge and internal resources to maximise sales opportunities
- Travel regularly to service assigned regional customers, including occasional overnight travel
- Represent SmartFrame by Tilling at trade nights, conferences, industry events and corporate functions
- Attend the annual Tilling Timber Sales Conference
- Continuously develop your understanding of our technical products, applications and value proposition

What We’re Looking For: This role requires a commercially focused sales professional who can build genuine customer relationships while consistently identifying opportunities for growth.

- Demonstrated experience in sales, account management or business development
- Timber industry experience is highly regarded




- Strong understanding of the building and construction market
- Proven ability to manage, maintain and grow an established customer portfolio
- Demonstrated track record of achieving sales targets and developing new business
- Excellent verbal and written communication skills
- Strong relationship-building, negotiation and interpersonal skills
- Effective planning, territory, diary and time management skills
- Ability to professionally engage with customers and internal stakeholders at all levels
- Confidence working independently while contributing to a broader sales team
- Willingness to travel throughout the assigned territory as required
- Current Australian driver's licence

Preferred Qualifications/Experience:

- Previous experience within the timber, building products or construction supply industries
- Experience and knowledge of Engineered Wood Products
- Established relationships within the Queensland building and construction market
- Professional sales training or relevant sales/business qualifications advantageous
- Experience using CRM systems for customer management and sales reporting

What’s on Offer:

- Competitive salary package commensurate with experience
- Fully maintained company vehicle
- Mobile phone and laptop
- Established customer portfolio with genuine growth opportunities
- Support from experienced technical, sales and operational teams
- Ongoing product and career development
- Opportunity to work with a leading national timber and Engineered Wood Products business
- Long-term career development and advancement opportunities
- Supportive and established team environment

This role will involve regular travel throughout Queensland, including occasional overnight stays to service regional customers. SmartFrame by Tilling is an equal-opportunity employer.

Only successful applicants will be contacted.

No recruitment agencies please

Previous applicants need not apply - only genuine job seekers will be considered.

📌 Sale Representative (Crestmead)
🏢 Tilling Timber
📍 Crestmead