- Excellent communication Skills written & verbal
- Good customer interaction and result oriented
- Troubleshooting skills - Windows XP, Outlook, Laptop related issues, Internet Issues, Wireless / Bluetooth issues, Data Card issues
- Knowledge of blackberry mail configuration and troubleshooting
- Escalation Management
- Excellent communication and organizational skills
- At-least one year experience in international BPO in technical process (Specially in Laptop support added advantage)
- Understanding of Microsoft Windows systems and network security concepts
- Comfortable in working in rotational shifts
- Good in analyzing root cause and providing the resolution

Knowledge on corporate banking products, web-based electronic banking platforms and H2H solution.
A positive understanding of in-country banking systems, account and liquidity structures as well as payment delivery systems would be an added advantage.
Excellent presentation, communication, problem solving skills and a team player.
A proactive learner and self-starter seeking continuous improvement in all job-related aspects.Demo Data

📌 Network Onsite Support (Melbourne)
🏢 RippleHire
📍 Melbourne