Your Tasks

Role Overview The primary function of this role is to lead the Independent Food, and Alternate Channel group of Customers, overseeing all aspects of our engagement and business development with the Customers across the NIVEA and Elastoplast Business Units. In conjunction with the Business Manager (Direct Report), develop and execute plans in alignment with the business and category strategies to deliver against financial targets for Beiersdorf and the Customers. Direct ownership of the operational demand and financial forecasting, Customer budgeting process and strategic direction of the Customer.

Stakeholder Management

- Plays the lead role in understanding the Customer strategy and how/where Beiersdorf can play to win.
- Actively develops and facilitates joint commercial plans to deliver against the Customer’s strategy where synergies exist.
- Maintains a regular cadence of Senior Management engagement with the Customer in partnership with the Head of Grocery
- Proactively identifies gaps in the plan, drives key discussions to course correct and consistently looks for opportunities to drive Market Share gains for Beiersdorf and the Customer.

Planning & Execution

- Oversees the development of an annual Customer Trade plan in consultation with the Business Teams and in alignment to Brand strategies within agree Sales, Distribution and Trade Spend budgets.
- Ownership of Customer demand forecast inputs within agreed timelines to ensure seamless supply to the Customer and meeting Forecast Accuracy targets.
- Delivers Range reviews in accordance with Customer annual schedules, engaging key internal stakeholders in Category Development, Finance and Field Operations.
- Seeks to execute best in class merchandising solutions to support the Brand strategies both temporary and permanent placements.





Financial Management

- Controls Customer discretionary expenditure and seeks to optimize in conjunction with internal RGM colleagues in line with agreed targets.
- Challenges trade investments with poor ROI and seeks to reapportion in line with Beiersdorf strategy.
- Maintains a balance of internal and external financial delivery to Beiersdorf and the Customer.

People Development

- Lead, coach, and mentor Team members to achieve individual and collective targets internally and with our Customers.
- Ensure all Team members have a SMART Development Plans in place.

Your Profile

- Minimum 3 years relevant Grocery Account management, Preferably 2 years of Customer lead.
- Formally trained in negotiation and confliction resolution, GAP Partnership, Scotwork.
- Proven track record of results and progression in the FMCG industry.
- Financially astute, P&L; management.
- Highly collaborative, fostering productive working relationships.
- An excellent communicator.

At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 140 years, we have developed cutting-edge skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment and society. Behind every brand, every product and every accomplishment are our more than 20,000 employees. It is for them that we live an inclusive culture of respect and trust that is strongly aligned with our values – CARE, COURAGE, SIMPLICITY and TRUST. We also embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all.

Additional Information

Location: 4 Khartoum Road, North Ryde, NSW

📌 Senior National Account Manager - Independents, Discounters (12-month Contract) (Sydney)
🏢 Beiersdorf
📍 Sydney