Heart Smart is seeking a compassionate Conflict Resolution Specialist to manage client concerns, de-escalate conversations, and resolve cancellations while upholding company policies. This remote, full time role requires excellent listening, empathy, and problem-solving to maintain client satisfaction and protect business interests.
You will collaborate with internal teams, document interactions, and help improve the client experience across our online health programs.
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📌 Remote Conflict Resolution Specialist – Client Care (Australia)
🏢 Heart Smart
📍 Australia
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