Looking for a customer-focused administrator with strong communication and business support skills.

Your new company
Our client is a key player in Queenslands $50 billion building industry, employing 235,000 people, they maintain vital assets like schools and hospitals. With 1,500 staff and extensive facilities, it supports regional areas, trains young tradespeople, and swiftly responds to disasters, ensuring community resilience and industry stability.Your new role

Deliver high-quality customer service to internal and external stakeholders Manage incoming calls, emails, and correspondence, ensuring timely responses Build and maintain effective relationships with customers, suppliers, and stakeholders Prepare, update, and maintain records, reports, and business documentation Maintain procedures, registers, and information systems with a high level of accuracy Assist with handling enquiries and escalating matters where required Undertake a range of general administrative and business support tasks Contribute to process improvements and support continuous improvement initiatives Work effectively in a fast-paced environment while meeting service standards and KPIs

What you'll need to succeed
Previous experience in customer service, administration,



or business supportStrong customer service skills with a commitment to delivering positive outcomesExcellent written and verbal communication skillsHigh attention to detail and accuracy in record management and reportingStrong organisational and time management skillsAbility to manage competing priorities and meet deadlinesProficiency in Microsoft Office SuiteAbility to work independently and collaboratively within a team environmentWhat you'll get in return
This is a great opportunity to join a busy and supportive team on a temporary contract from September 2026 to December 2026 with potential to extend. Working in a customer-focused administrative role, you'll provide essential business support, manage enquiries, maintain records and documentation, and liaise with a range of internal and external stakeholders. Ideal for an organised administrator who enjoys working in a rapid-paced environment and delivering exceptional customer service.What you need to do now
If youre interested in this role, applications can be submitted via the apply now button. Please ensure you are submitting an up-to-date CV. If you have any further questions, please contact Tanaya Tolson on (07) 4960 1126.
If this job isnt quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.#3017020

📌 Business Support Officer (Queensland)
🏢 Hays
📍 Queensland