- Permanent, Full-time
- Upto 200,000 package
- Sydney Based, Hybrid

About the Client INDEX is partnering with a leading Managed Services Provider specialising in cloud, infrastructure and cyber security solutions. Supporting clients across a broad range of industries, the organisation delivers secure, modern technology outcomes that help businesses improve performance, reduce risk and embrace digital transformation. This is an opportunity to join a highly regarded professional services team where you'll work across diverse customer environments, contribute to complex technology projects and continue developing your expertise across cloud, infrastructure, modern workplace and security solutions.

About the role

As a Senior Solution Specialist, you'll play a pivotal role in shaping and delivering cloud and infrastructure solutions for a diverse portfolio of customers. Working across the full project lifecycle, from discovery and solution design through to implementation, commissioning and operational handover, you'll help organisations adopt technology solutions that are secure, scalable and built for long-term success.

This role combines technical delivery, solution design and presales engagement, providing the opportunity to influence customer outcomes from the earliest stages of an engagement through to successful project completion. You'll work closely with customers, vendors and internal stakeholders while helping ensure every solution is technically sound, commercially practical and operationally supportable.

For someone who enjoys solving complex technical challenges, engaging directly with customers and seeing their designs successfully implemented in production environments,



this role offers the opportunity to make a genuine impact while continuing to grow their technical and consulting capabilities.

Key Responsibilities

- Design and deliver cloud, infrastructure and modern workplace solutions that align to customer requirements, security standards and operational best practice
- Lead end-to-end project delivery including discovery workshops, technical design, implementation, commissioning and structured handover to operational teams
- Partner with customers and internal stakeholders to develop practical, scalable and commercially viable technology solutions
- Support presales activities through technical discovery, solution design, effort estimation and contributions to RFP, RFQ and proposal responses
- Produce high-quality technical documentation including Statements of Work, solution designs, as-built documentation and knowledge transfer materials

Requirements

- Proven experience delivering cloud and infrastructure projects within a Managed Services Provider or professional services environment
- Strong expertise across Microsoft technologies including Azure, Microsoft 365, Entra ID, Intune, Microsoft Defender and up-to-date workplace platforms
- Experience designing and implementing infrastructure solutions across Windows Server, virtualisation, networking, backup and disaster recovery technologies
- Strong understanding of project delivery methodologies, solution architecture principles and structured operational handover practices




- Ability to build trusted relationships with customers, communicate technical concepts clearly and translate business requirements into practical technology solutions
- Relevant Microsoft, Azure or infrastructure certifications will be highly regarded

Mandatory Requirements

- Location - Sydney
- Eligibility - Australian Citizens or Permanent Residents only

About INDEX Consultants INDEX Consultants delivers technology solutions that drive business success. We are part of a $6.9B Tokyo-based global group, with Australian offices across Melbourne, Sydney, Canberra and Brisbane. Our consultants are trusted advisors to organisations across the Public Sector, Financial Services, Energy & Resources, Health and Education industries. With an average of 15 years' industry experience, our team brings deep technical expertise and a passion for helping clients solve complex business and technology challenges.

Our consultants are highly experienced, boasting an average of 15 years’ industry experience across a wide range of subject matter expertise in complex technical and business projects. We’re passionate about what we do and want passionate people to join our rapidly growing team.

If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Mili Nambiar at INDEX on +61 428 123 412.

At INDEX we embrace diversity, inclusion and equal opportunity.

First

Nations people are encouraged to apply.

We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with a disability. If you require an adjustment to be made during the recruitment process, please call 1300 446 339 or email [email protected].

📌 Senior Solution Engineer (Sydney)
🏢 INDEX Consultants
📍 Sydney