We’re Hiring: Brand Community Strategist - Australia Market - 12 months contract with renewals

Do you thrive in online communities and know how to turn authentic conversations into meaningful brand strategies?

We’re seeking a Brand Community Strategist to help brands build trust and credibility in digital communities across Australia. This role blends creativity, strategy, and cultural insight - guiding partners to engage authentically and effectively.

What you’ll do

- Develop organic engagement strategies across communities
- Educate teams on tone, voice, and copywriting for posts, comments, and AMAs
- Advise on moderator outreach and community etiquette
- Support profile setup, verification, and listening tools
- Collaborate cross-functionally to deliver consultative partner support





What we’re looking for

- Active participant in online communities with deep cultural fluency
- 4 - 7 years in community management, social strategy, or agency-side consultative support
- Robust consultative skills - able to translate internet culture into actionable guidance
- Hands-on experience with moderation and listening tools
- Strategic empathy and comfort navigating ambiguity

Why this role matters You’ll be part strategist, part diplomat, and part educator - helping brands earn their place in conversations rather than simply buying it.

📌 Social Media Strategist (New South Wales)
🏢 eTeam
📍 New South Wales