About

CAPRICHO FAWKNER is a growing hospitality brand known for its bold flavours, fresh ingredients, and perfectly grilled chicken. We pride ourselves on delivering a high-quality dining experience in a warm and welcoming environment. Located in Fawkner , we are passionate about food, people, and customer service. As we expand, we are seeking a motivated and experienced Store Manager to lead our team and drive operational excellence.

Role and Responsibilities

As a Store Manager, your primary focus will be on ensuring smooth day-to-day operations, exceptional customer service, and maintaining high food and hygiene standards. Your responsibilities will include:

1. Leading and managing a team to achieve daily targets and KPIs

2. Overseeing stock control, inventory, and ordering

3. Managing rosters and ensuring appropriate staffing levels

4. Handling customer inquiries and resolving issues efficiently

5. Ensuring compliance with food safety, health, and workplace regulations

6.



Monitoring store performance and implementing improvement strategies

7. Training and developing team members to maintain service excellence

Requirements

1. Minimum of 1 year experience in a similar managerial or supervisory role in retail or hospitality

2. Proven leadership skills with the ability to motivate and manage a team

3. Understanding of stock control, food safety, and compliance standards

4. Strong organisational and time management skills

5. Ability to work in a quick-paced environment

6. Excellent communication and problem-solving skills

Skills

1. Leadership and team management

2. Customer service excellence

3. Operational knowledge of hospitality/retail industry

4. Basic financial understanding (wastage, profit margins, etc.)

5. Proficient in rostering and staff management systems

6. Ability to work under pressure and adapt quickly

📌 Store Manager (Retail) (Brunswick East)
🏢 CAPRICHO FAWKNER
📍 Brunswick East