Location: Belrose, NSW
Working: Hybrid – 3 days in office
Salary: Circa $90K + super

Join a global healthcare organisation in a newly created Customer Service & Logistics Coordinator role offering broad exposure across 3PL operations, inventory, logistics, customer service and continuous improvement.
Working closely with the Head of Supply Chain, the warehouse and external logistics partners, you’ll play a hands-on role in keeping products, orders and information moving effectively through the supply chain.
This is an excellent opportunity for an energetic and ambitious logistics or customer service professional who enjoys solving problems, working across multiple priorities and taking ownership. If you’re systems savvy, comfortable investigating inventory and delivery issues and looking to broaden your supply chain experience, this could be a great next step.

Benefits

- Hybrid working | 3 days in the office
- Salary circa $90K + super
- Newly created role with broad scope and variety
- Exposure across 3PL, inventory, logistics and customer service
- Work closely with an experienced Head of Supply Chain
- Opportunity to contribute to continuous improvement and operational change

About the Company
Our client is a global healthcare organisation with a strong reputation for delivering high-quality healthcare products across Australia and internationally. Their Australian team is close-knit and collaborative, with a solid focus on teamwork, innovation and continuous improvement.

About the Opportunity
This newly created role has been designed to strengthen the Supply Chain and Customer Service functions following operational changes within the business.




Working closely with the Head of Supply Chain, you’ll manage day-to-day interactions with the 3PL and warehouse, coordinate inventory and logistics activities, and investigate order, stock and delivery issues through to resolution. You’ll also provide customer service support, so strong communication and the ability to manage challenging conversations professionally are important.
This isn’t a narrow role. You’ll work across logistics, inventory, customer service, systems and continuous improvement, making it ideal for someone who enjoys variety, takes ownership and is comfortable wearing multiple hats.

Duties

- Manage day-to-day interactions with the 3PL and warehouse
- Coordinate logistics, inventory, order and delivery enquiries
- Investigate stock, order and delivery discrepancies through to resolution
- Process and manage customer orders using SAP and EDI
- Work closely with Supply Chain, Customer Service, Warehousing and Logistics teams
- Support reporting, continuous improvement and operational change initiatives

Skills & Experience

- Experience within pharmaceuticals, medical devices or FMCG
- Previous experience working with a 3PL and/or warehouse operation
- Good understanding of inventory management, logistics and stock flow




- Hands-on SAP experience and strong systems capability
- Strong problem-solving, communication and stakeholder management skills
- A proactive and adaptable approach; experience in analytics or continuous improvement will be highly regarded

Culture
Join a collaborative and supportive team where people are encouraged to take ownership, contribute ideas and work together to solve problems. This role will suit someone who brings energy and initiative, enjoys variety and is motivated to learn, develop and broaden their experience.

How to Apply
Click Apply Now or contact Danielle Jones on 0488 808 *** for a confidential discussion.

About Healthcare Professionals Group
Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare – Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care.
Medical Affairs & Life Sciences Recruitment – Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific.
Commercial Recruitment – Marketing, Sales, Analytics, Government and External Affairs.
Business Operations & Infrastructure Recruitment – Administration, Customer Service, Engineering, Finance, Human Resources, IT, Learning & Development, Legal, Manufacturing, Operations, Supply Chain and Warehouse.
Clinical Care Recruitment – Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties and Nursing.
For more opportunities, visit www.hpgconnect.com.

📌 Logistics and Customer Service Coordinator (Belrose)
🏢 Healthcare Professionals Group
📍 Belrose