This is primarily an inbound sales role. When the phone rings, you are the person who answers it. Your job is to turn enquiries into qualified prospects, follow up quotes, book site inspections and make sure genuine customers don't fall through the cracks. This position will initially be approximately 15–20 hours per week.
Key responsibilities
Answer incoming customer calls
Respond to new sales enquiries
Qualify customers and understand what work they need
Collect job details including location, photos, measurements, timeframe and scope
Book site inspections for our Managing Director
Follow up every outstanding quote
Recontact previous enquiries and customers
Keep our CRM and sales pipeline updated
Identify serious opportunities and prioritise them
Follow leads through until they are won, lost or genuinely closed
About you
Confident talking to people on the phone
Can build rapport quickly
Asks valuable questions
Isn't afraid to follow people up
Can recognise a genuine sales opportunity
Organised and reliable
Takes ownership without needing constant supervision
Can communicate professionally with commercial and residential customers
Understands that valuable sales is about helping customers make decisions
Experience in sales, customer service, construction, trades, property, facilities management or B2B would be highly regarded
ABN
About us
Illawarra Asphalt & Services delivers asphalt resurfacing, repairs and civil works across commercial, industrial and private projects. We're building a lean, modern company focused on strong systems, good people and high-quality project delivery.