Summary:

We are seeking a friendly and skilled Front Office Receptionist to join our team in Spring Hill, Queensland. This temporary, casual role is essential for providing excellent customer service and ensuring a welcoming atmosphere for our guests. As the first point of contact, you will play a vital role in enhancing the guest experience and supporting the smooth operation of our hospitality services.

Responsibilities:
Greet and welcome guests upon arrival, ensuring a positive first impression.
Manage the front desk operations, including answering phone calls and responding to inquiries.
Assist guests with check-in and check-out procedures efficiently.
Maintain an organised and tidy reception area.




Handle guest requests and complaints with professionalism and courtesy.
Coordinate with other departments to ensure guest satisfaction.
Process reservations and manage booking systems accurately.

Qualifications:
High school diploma or equivalent.
Previous experience in a customer service role is preferred but not essential.
Robust communication and interpersonal skills.
Ability to work in a quick-paced environment and handle multiple tasks.
Proficient in using computer systems and office software.
A friendly and approachable demeanour.

📌 Front Office Receptionist Spring Hill (Australia)
🏢 Quest on Wickham Terrace
📍 Australia