Australian Venue Co. is one of Australia's leading hospitality groups, operating an extensive portfolio of iconic pubs, bars, restaurants, and event spaces across Australia.
We are currently looking for a passionate, organised, and customer-focused Function Coordinator to join our Sydney Head Office team.
The Role
Reporting to the Senior Function Manager (NSW) and National Sales Manager, this role is responsible for coordinating all functions and events to support revenue growth, maximise profitability, and deliver exceptional customer experiences across AVC venues.
You will act as the key point of contact for clients after a booking has been confirmed, managing all event details from coordination through to handover with venue operations teams.
This role is ideal for someone who thrives in a rapid-paced environment, loves hospitality and events, and enjoys building strong relationships with both clients and venue teams.
Key Responsibilities
Coordinate corporate and social functions across AVC venues
Manage client communication via phone, email, and in person
Prepare BEOs, event run sheets, invoices, and function documentation
Maintain strong client relationships throughout the coordination process
Liaise closely with venue teams to ensure seamless event delivery
Ensure all event details are communicated accurately and on time
Manage deposits, payments, and outstanding invoices in line with company procedures
Conduct function site visits and attend meet & greets for key events
Upsell function packages, promotions,



and venue offerings to maximise spend per head
Support continuous improvement by identifying opportunities to improve systems and processes
Maintain accurate records and communication within booking systems including iVvy
We're looking for someone who:
Has experience in hospitality, events, functions, or customer service
Is highly organised with strong time management and multitasking skills
Has exceptional written and verbal communication skills
Delivers outstanding customer service and builds strong relationships easily
Thrives in a collaborative and fast-paced environment
Has excellent attention to detail and problem-solving abilities
Is proactive, adaptable, and solutions-focused
Can work autonomously while also contributing positively to a team culture
Has strong computer skills including Microsoft Word, Excel, and Outlook
Has experience using event booking or reservation systems (preferred)
What We Offer
Chance to work with one of Australia's leading hospitality groups
Career progression and professional development opportunities
Exposure to a wide variety of premium venues and events
A supportive and energetic Head Office environment
Staff discounts across AVC venues
Central Sydney CBD office location
A dynamic role where no two days are the same
If you're passionate about hospitality and events and want to be part of a fast-growing team that delivers unforgettable experiences, we'd love to hear from you.
Australian Venue Co. is an equal opportunity employer and values diversity in the workplace
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📌 Function Coordinator (New South Wales)
🏢 Australian Venue
📍 New South Wales