Job Description
Royal Australasian College of Surgeons is seeking a Transformation Lead to own the end-to-end member journey, from joining through engagement, retention and long-term value. You will assess current approaches and design and deliver a fit-for-purpose Member Experience and Growth model over a 12-month engagement in a senior executive role.
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The role requires movement from diagnosis to design to delivery with measurable outcomes, using Microsoft Dynamics CRM to personalise services and
📌 Senior Transformation Lead: Member Experience & Growth (Victoria)
🏢 Royal Australasian College of Surgeons
📍 Victoria
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