Job Description
Ready to step off the tools and take the lead?
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If you're an experienced Forklift Mechanic, Automotive Technician, Diesel Mechanic, or Leading Hand who enjoys supporting a crew, solving problems and keeping a workshop running smoothly, this could be the next step you've been looking for.
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Komatsu Forklift Australia is seeking a Workshop Supervisor to join our Newcastle branch in Tomago. You'll lead the day-to-day workshop operation, supporting our technicians to deliver safe, high-quality repairs and maintenance while ensuring our customers receive the service they expect.
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What You'll Be Doing
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This is a hands-on leadership role where you'll stay connected to the workshop while taking greater ownership of people, workflow and customer outcomes.
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You'll be responsible for:
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Leading and coordinating technicians and workshop personnel across their day-to-day activities.
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Planning and prioritising workshop jobs to keep work moving efficiently.
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Providing technical support and guidance when the team needs it.
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Ensuring servicing, maintenance and repairs are completed safely and to a high standard.
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Reviewing and authorising workshop quotations.
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Working directly with customers to understand requirements and deliver solid service outcomes.
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Coordinating labour requirements with other areas of the business.
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Monitoring workshop performance, productivity and profitability.
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Maintaining high standards of safety, quality and compliance across the operation.
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About You
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You know your way around a workshop and have the technical credibility to support a team, but you're equally comfortable organising work, dealing with customers and helping technicians perform at their best.
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We're looking for someone who brings:
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A relevant mechanical trade background, ideally within forklifts, material handling, automotive, plant or heavy equipment.
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Previous experience as a Leading Hand, Supervisor or senior technician, or the capability and ambition to step into leadership.
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Strong diagnostic and mechanical knowledge.
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The ability to coordinate competing workshop priorities.
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A genuine commitment to safety and quality workmanship.
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Strong communication and customer service skills.
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A practical, approachable leadership style.
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The confidence to make decisions and take ownership of workshop outcomes
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📌 Workshop Supervisor - Newcastle (Atr- (New South Wales)
🏢 Komatsu Australia
📍 New South Wales