Job Description
Workforce Coordinator Pacific National•North Sydney, NSW, AU
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Permanent opportunity based in North Sydney, working a rotating lifestyle roster
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Full Training Provided
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Safely Every Day — That's Our Promise
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Join Pacific National – Australia's largest private rail freight operator
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Every day, we transport millions of tonnes of critical freight around the country for our customers. We haul coal, intermodal containers, steel and bulk commodities that keep Australia moving.
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An opportunity has become available for a Workforce Coordinator to join our Intermodal team in North Sydney.
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What You'll Do
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Are you finishing school or early in your career and looking for a pathway into the rail or logistics industry? We're looking for an enthusiastic Workforce Coordinator to join our Intermodal team.
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In this fast-paced role, you'll learn how to help coordinate the daily allocation of crew and equipment/assets (500+ train crew, 1,400 wagons, 130 locomotives) to ensure smooth, secure, and efficient operations across Australia's rail network. You'll be part of a fast-paced environment that keeps freight moving safely and efficiently — and we'll train you in everything you need to know.
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Reporting to the Service Delivery Manager, you will:
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Coordinate and allocate more than 500 train crew, 1,400 wagons and 130 locomotives in line with daily operational plans.
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Maintain and update crew rosters, responding quickly when operational requirements change.
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Work closely with internal teams to ensure the right people and assets are in the right place at the right time.
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Monitor operations, identify potential disruptions and support practical solutions to keep freight moving.
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Identify opportunities to simplify processes and improve operational efficiency.
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Help ensure compliance with safety,



operational and industrial requirements.
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Work a rotating lifestyle roster comprising 12-hour day and night shifts, following a typical rotation of 4 on/5 off, 5 on/4 off and 5 on/5 off.
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What You'll Bring
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You don't need previous rail industry experience. we're looking for someone with the right attitude, capability and interest in building a career in rail and logistics.
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You will bring:
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Strong problem-solving skills and excellent attention to detail.
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Clear verbal, written and digital communication skills.
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The ability and willingness to learn complex operational systems and rostering tools.
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The ability to remain organised and make sound decisions in a busy, time-critical environment.
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A collaborative and team-oriented approach.
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An interest in transport, logistics, rail operations, workforce planning or monitoring-based work.
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Previous exposure to labour planning, rostering systems or heavy industry is advantageous but not essential.
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Full training and ongoing support will be provided—bring your curiosity and a positive attitude, and we'll teach you the rest.
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At Pacific National, we value the contribution of each team member. Our values underpin our commitment to creating an inclusive culture where everyone is accepted.
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Some of the benefits we offer are:
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Paid parental leave
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Novated leasing
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Fitness Passport
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Purchase leave program
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Access to our EAP program through Sonder
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We live by our Values: Make it Simple, Share More, Kindness, Gratitude, Curiosity and Own It—helping us build strong connections and do our best work every day.
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We welcome applicants from all backgrounds and offer reasonable adjustments throughout the recruitment process.
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Pacific National acknowledges the Traditional Custodians of the land on which we work, live and rail.

📌 Workforce Coordinator (New South Wales)
🏢 Pacific National
📍 New South Wales