Make a Lasting Impact with Impact Care Solutions
Impact Care Solutions provides therapeutic, child-safe support to young people in Out-of-Home Care (OOHC) who have experienced trauma, abuse, or neglect. Our focus is practical, trauma-informed care that supports safety, stability, and long-term outcomes.
We are seeking
Full-Time, Part time and Casual
Therapeutic Care / Youth Workers to join our residential care programs.
Why You'll Love It
✅ Meaningful work with young people who genuinely need steady, skilled support
✅ Training and development in trauma-informed care, behaviour support, and crisis response
✅ Supportive leadership with clear expectations and accessible guidance
✅ Versatile rostering across a 24/7 program
✅ SCHADS Level 3 pay
✅ Salary packaging available for permanent roles
✅ Casual Loading available for casual roles
The Role
You will provide trauma-informed, strengths-based care to young people living in residential OOHC. This includes:
Building safe, consistent, and trusting relationships
Supporting daily routines, community access, and life skills
Implementing positive behaviour support and de-escalation strategies during periods of distress, including aggression or sexualised conduct
Working collaboratively within a therapeutic care team
Participating in rotating shifts, including days, supports, awakes, weekends and sleepovers
What You'll Bring
Experience supporting young people with trauma, high needs, or challenging behaviours
Strong understanding of trauma-informed, strengths-based, and neuro-affirming practice
Demonstrated ability to remain calm and effective in crisis situations
Confidence with documentation, communication, and compliance requirements
Cultural competence and the ability to work respectfully with young people from diverse backgrounds,



including CALD communities
Minimum 2 years' experience in OOHC or complex residential care
Qualifications
Certificate IV in Community Services, Youth Work, Child, Youth and Family Intervention, or related field (or higher)
Mandatory Requirements
Current NSW Working With Children Check
NDIS Worker Screening Clearance (or willingness to obtain)
Residential Care Workers Register
Unrestricted Australian Driver Licence
Willingness to complete police and probity checks
Why People Stay at Impact
People stay at Impact because roles are clearly defined, leadership is accessible, and expectations are realistic and defensible. We prioritise safe care for young people and sustainable workloads for staff.
Child Safe & Inclusive Employer
Impact Care Solutions is committed to child-safe and culturally safe practice. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people from diverse backgrounds.
Ready to Apply?
Applications are assessed as they are received.
Please note:
If shortlisted, our recruitment team will contact you directly. At this stage, we are unable to reply to phone enquiries regarding applications. For questions, email
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IMPORTANT INFORMATION
This role is open to Working Holiday Maker ********) visa holders for casual positions only. Positions at Impact Care Solutions involve disability and therapeutic support services, which fall within the disability care critical sector.
Under current Department of Home Affairs arrangements, this work may be exempt from the 6-month employment limitation, subject to the visa holder meeting all visa conditions and the role remaining within the scope of disability care. Ongoing employment for WHM visa holders is subject to Department of Home Affairs requirements and operational needs.

📌 Therapeutic Youth Worker – Western Sydney Ft, Pt & Casual
🏢 Impact Care Solutions
📍 Sydney