Client Support Officer - Blacktown (Sydney)

Client Support Officer - Blacktown (Sydney)

09 Sep
|
AMES
|
Sydney

09 Sep

AMES

Sydney

Employment | Blacktown | Casual
Casual Position available, based at our Blacktown
office
Hourly rate is $***** per hour + 12% super
Other benefits include:
Regular performance feedback and performance review
process
Supportive environment and caring work culture with
work/life balance
Cultural Diversity
Salary packaging (Full FBT employer) including:
superannuation, Novated Leases, laptops, mobile phones,
professional development, subscriptions and
memberships, and briefcases
Flare Employee Discounts Program
17.5% Annual Leave Loading
Employee Assistance Program (EAP)
AMES Australia acknowledges the traditional custodians of the
lands and waters where we live and work. We pay respect to their
elders past, present and emerging.
*AMES Australia offers cultural, ceremonial, and representative
leave to support Aboriginal and Torres Strait Islander employees in
observing significant cultural practices, attending community
meetings and ceremonies, and fulfilling official duties with the
First Peoples' Assembly of Victoria.
About the role:
If successful, you will provide tailored and accurate
administrative support to the SDMs, Employment Mentors and other
site employees within the Employment Portfolio. It works in
conjunction with Employment Mentors to provide seamless service to
jobseekers, reducing the number of administrative and monitoring
activities. This position may be a pathway to becoming an
employment mentor with AMES Australia for people with no previous
employment services experience or experience as an employment
mentor.
To be considered for this role, you will be able to
demonstrate the following key selection criteria:
To be willing to complete the Employment Services Skills
Set
Good interpersonal and communication skills, including the
ability to communicate with a range of clients over the phone,
face to face and/or in writing
Robust computer skills, including proficiency in the
Microsoft Office Applications, i.e Word, Excel, and PowerPoint




and knowledge of database applications
Ability to take initiative, problem solve and take the
extra mile to engage clients
Strong organisational and time management skills with
willingness to learn
Exposure to financial processes, payments and/or petty cash
management
Ability to work both independently and collaboratively as
part of a team in a busy environment
Ability to communicate service requirements to job seekers
whilst ensuring the delivery of excellent customer
service
Demonstrated positive values of integrity, reliability,
teamwork and professionalism consistent with the AMES Vision
and values and demonstrated commitment to quality and
continuous improvement principles.
Applications for this position will be accepted up to
6
PM on Friday 11 September ****
, however interviews and/or
other selection processes will commence as suitable applications
are received.
To apply for this position please submit:
Your current resume
Cover letter addressing the key selection criteria outlined
above
About us
AMES Australia is a statutory authority which specialises in the
delivery of education, training, employment, settlement and
community services to a culturally and linguistically diverse
(CALD) client base.
AMES Australia is committed to achieving a diverse workforce and
strongly encourages applications from Aboriginal and Torres Strait
Islanders, people from culturally diverse backgrounds and people
with disabilities.
For more information about our commitment to Diversity and
Inclusion please click
here
.
AMES Australia is an Equal Opportunity Employer and abides by
the Occupational Health and Safety Act. Applicants must have
the right to work in Australia. All offers of employment are
subject to a satisfactory police check and provision of a current
Working with Children Check (where required for position).
AMES Australia's Values are: Responsiveness, Integrity,
Impartiality, Accountability, Respect, Leadership, Human
Rights.
Attachments:
-
Client Support Officer FINAL Apr22 J****** v1.pdf

📌 Client Support Officer - Blacktown (Sydney)
🏢 AMES
📍 Sydney

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