Job Description
AFCA is seeking a senior Ombudsman, Banking & Finance to lead complex disputes with fairness and independence. You will apply senior legal expertise to shape outcomes at scale, mentor adjudicators, and drive ongoing improvement in dispute resolution across Australia.
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You will engage with regulators, consumer advocates and industry stakeholders while upholding AFCA's inclusive, adaptable work culture and hybrid office model.
📌 Impact-Driven Banking & Finance Ombudsman Leader (New South Wales)
🏢 Australian Financial Complaints Authority
📍 New South Wales
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