Job Description
Retail Store Manager
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Job Type: Full-time
n Expected Hours: Approximately 40 hours per week
n Pay: $66,300 per year + Commission
n Work Location: Roslyn, NY (In-person)
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Overview:
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Join one of the fastest-growing telecommunications companies in the country. We're hiring experienced Retail Store Managers who are hands-on, strategic leaders with a passion for driving sales, developing strong teams, and delivering excellent customer experiences.
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This role is ideal for retail leaders with wireless, broadband, or consumer electronics experience who thrive in fast-paced, high-volume environments. You'll lead store performance, coach your team, and help customers find the best connectivity solutions for their needs.
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We offer competitive base pay, commission potential, and clear career growth through leadership training and development programs.
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Who We Are:
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We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.
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Key Responsibilities:
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Sales & Product Knowledge
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Must be able to oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance.
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Must be able to upsell and cross-sell products to maximize sales opportunities.
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Must be able to analyze performance data, identify trends and gaps, and act on growth opportunities.
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Team & Organizational Success
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Must be able to partner with marketing on local events, promotions, and seasonal campaigns.
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Must be able to recruit, hire, train,



and develop a high-performing sales team.
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Must be able to build a collaborative, accountable, performance-driven culture focused on recognition and results.
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Customer Experience
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Must be able to maintain high customer satisfaction and NPS standards while resolving escalated customer concerns quickly and professionally.
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Must be able to keep the team current on products, promotions, technology updates, and company expectations.
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Must be able to ensure the team stays up to date on current products, promotions, and technology updates.
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Must have 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics.
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Must have proven success driving sales, leading high-performing teams, and using performance metrics.
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Must have robust leadership, communication, coaching, analytical, and problem-solving skills.
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Must be proficient in Microsoft Office; telecom/wireless industry knowledge preferred.
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Must have a high school diploma or GED; Associate or Bachelor's degree preferred.
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Must have flexible availability, including evenings, weekends, and holidays.
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Must have reliable transportation and willingness to travel within a 35-mile radius.
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Preferred: Bilingual in Spanish.
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Perks & Benefits
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Competitive base salary + uncapped commission potential.
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Medical, Dental, and Vision Insurance; 401(k).
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Paid training and onboarding.
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Paid vacation, sick time, and personal days.
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Internal promotions & advancement opportunities.
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Employee-exclusive growth & rewards programs, including:n
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Milestone Program – Recognition and rewards at every stage of your leadership journey.
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Winners Circle – Annual all-expenses-paid trip for top performers.
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📌 Redlion Mobile Retail Store Manager - Roslyn (New South Wales)
🏢 Redlion Mobile
📍 New South Wales