09 Sep
|
Water
|
Western Australia
09 Sep
Water
Western Australia
Water Corporation in Western Australia is seeking a Head of Customer Service to lead a large operational team across the State, supporting customers with billing, service requests and urgent water issues.
The Contact Centre handles over 300,000 calls annually and runs a 24/7 response capability.
This hands-on leadership role focuses on improving service across channels, rostering, training and data-driven decisions to deliver explicit information and a better customer experience.
#J-*****-Ljbffr
📌 Chief Customer Experience & 24/7 Service Leader (Western Australia)
🏢 Water
📍 Western Australia