eCommerce Business Analyst Accent Group•Cremorne, VIC, AU
Join Accent Group one of Australia and New Zealand's largest retail groups.
With 850+ stores, 34 iconic brands and 30+ online platforms, we're home to some of the world's most recognised names, including HOKA, Skechers, Dr. Martens, Platypus, Hype DC, Stylerunner, Nude Lucy, Lacoste, Sports Direct and Vans.
We're driven by innovation, passionate about our people and committed to creating exceptional experiences for our customers and teams.
Here individuality is celebrated, performance is rewarded and you'll be empowered to make your mark!
We're looking for an experienced
eCommerce Business Analyst
to join our Digital Delivery Team at Accent Group.
This is an exciting opportunity for a highly organised and commercially minded Business Analyst to play a key role in delivering digital and eCommerce projects across the business.
You'll work closely with our eCommerce Project Manager and Delivery Team to understand business needs, define solutions and support projects from requirements gathering through to testing and implementation.
What you'll do
Partner with stakeholders to identify, analyse and document business requirements
Facilitate workshops, interviews and discussions to understand business needs and opportunities
Analyse current and future state processes and identify gaps and improvements
Develop business cases, user stories, functional and technical requirements
Work with internal stakeholders and external vendors to define and agree on solutions
Support requirements traceability, solution acceptance and perks realisation
Provide business analysis support throughout the testing process
Develop and support UAT and SAT plans,



including testing and sign-off criteria
Create clear documentation and support the development of end-user materials
Build strong relationships across the business and with external technology partners
What we're looking for
You'll bring
5+ years' experience in a Business Analyst role
, with strong experience working across
eCommerce and digital projects
, ideally within a retail workplace.
You're:
Experienced in gathering and translating business requirements into practical solutions
Comfortable working across technical and non-technical stakeholders
Knowledgeable in eCommerce platforms, website integrations and backend operational processes
Familiar with ERP integrations, applications and plugin solutions
Highly organised with solid documentation and process management skills
Experienced in supporting testing, UAT and project delivery
A confident communicator with excellent stakeholder management skills
Able to manage competing priorities and work effectively both independently and as part of a team
Detail-focused, proactive and solutions oriented
Why Join Us?
This is your opportunity to play a key role in delivering the digital projects that help shape the future of Accent Group.
You'll work alongside passionate teams across Technology, Digital and eCommerce, helping turn business challenges into practical solutions and supporting the delivery of meaningful change across the organisation.
At Accent Group, we're always looking for better ways to do things — and we're looking for someone who shares our
Make It Happen
attitude.
If you're ready to bring your eCommerce and Business Analysis expertise to an exciting and fast-paced retail environment, we'd love to hear from you.
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📌 Ecommerce Business Analyst (Melbourne)
🏢 ACCENT GROUP
📍 Melbourne