Do you want to shape the future of fintech and healthtech ?
Energized by challenges and inspired by bold goals?
Ready to elevate your career alongside driven and talented colleagues?
If that sounds like you, explore a career at Alegeus today.
Prospect Happens Here .
Employer Implementation Lead
Join our team at Alegeus, where you'll experience unmatched opportunity and a culture that cares deeply about succeeding together.
As an Employer Implementation Lead, you'll deliver exceptional service and optimize operations to make a real difference.
We focus on enhancing our partner's experience, solving challenges creatively, and building trust with our partners.
Make an impactful contribution in a role that values operational excellence and partner relationships!
OPPORTUNITY HAPPENS HERE - REALIZE YOURS
Alongside the best and the brightest, you will regularly:
Lead benefit onboarding projects (e.g., HSA, FSA, HRA), ensuring accurate documentation, timely updates, and successful milestone completion while fostering strong employer relationships.
Ensure smooth transitions to service , maintaining high client satisfaction, mitigating risks, and confirming successful fund transfers and asset reconciliation.
Monitor and manage internal ticketing queues , resolving issues within established service level agreements (SLAs).
Identify and address operational inefficiencies , recurring issues, and automation opportunities through cross-functional collaboration.




Support escalations and special projects , contributing to department-wide initiatives and client-specific workstreams as needed.
Champion a culture of accountability and innovation , delivering seamless, success-focused experiences that empower employers to serve their people confidently.
ESSENTIAL SKILLS FOR CREATING A LASTING IMPACT
Alegeus colleagues are known as problem-solvers, risk-takers, and innovative thinkers.
As a Employer Implementation Lead, these skills are essential for success:
Abilities: Skilled in leading and speaking on behalf of teams or business initiatives; detail-oriented and organized with proficiency in Microsoft Excel, Outlook, Project, Word, Visio, and PowerPoint; effective in managing client relationships and collaborating across departments.
Experience: 3+ years of relevant professional experience preferred; background working with employer groups and third-party administrators; familiarity with health insurance and consumer-directed benefits (HRAs, HSAs, FSAs) highly preferred; exposure to project management methodologies such as Six Sigma, Lean, or PMBOK is a plus.
Education: Bachelor's degree or equivalent practical experience in a related field preferred.
Location : 25% Hybrid in Maitland, FL
BECAUSE WE CARE, WE OFFER:
A flexible work environment
Competitive salaries, paid vacation, and holidays
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📌 Employer Implementation Lead - Alegeus (New South Wales)
🏢 OpenTalent
📍 New South Wales