Together, we're building on the trusted relationships customers know through Auswide while creating an even stronger future as part of the MyState Group.
At Auswide, we've been supporting customers and communities across Queensland for generations.
Now, as part of the MyState Group, we're building on those trusted local relationships while creating new opportunities for our people and customers.
If you're passionate about helping people, enjoy building genuine connections, and want to be part of a supportive team, this could be the perfect opportunity to grow your banking career right here in Bundaberg.
The Opportunity
We're looking for a Customer Service Representative to join our branch network in Mackay on a part-time basis.
As one of the first people our customers meet, you'll play an important role in creating positive experiences every day.
Whether you're helping with everyday banking, identifying customer needs, or connecting customers with specialist support, you'll focus on delivering service that's personal, professional, and genuinely helpful.
Working closely with your branch team, you'll contribute to achieving customer outcomes while strengthening the trusted relationships that Auswide has built within the local community.
What You'll Bring
We're looking for someone who:




Enjoys building rapport and creating positive customer experiences
Communicates confidently and professionally
Has strong attention to detail and can manage multiple priorities
Enjoys working collaboratively as part of a team
Brings a positive attitude and willingness to learn
Has previous customer service, retail, hospitality, or banking experience, although it's not essential
Most importantly, you'll care about helping people and be motivated to make a difference in every interaction.
Why Join Us?
As part of the MyState Group, you'll join an organisation with solid community roots and a genuine commitment to helping people achieve their goals.
You can expect:
A welcoming and supportive team environment
Coaching, learning pathways and opportunities to build your banking career
Wellbeing initiatives, including access to our Employee Assistance Program
Banking benefits and employee discounts
A workplace that values inclusion, respect and belonging
Opportunities to grow your skills within a broader financial services organisation
This is a great opportunity to gain valuable banking experience while working for a business that continues to invest in its people, customers and communities.
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📌 Customer Service Representative - Mackay (Queensland)
🏢 Auswide Bank
📍 Queensland