About the role
As a Disability Support Worker, you will support NDIS participants to live as independently as possible while maintaining dignity, choice and control in their home workplace.
You will assist with daily living activities, promote community participation, and support individuals to work towards their personal goals in a structured, team-based support setting.
Participant overview
Female, early 60s
Psychosocial disability with significant cognitive impairment
Secondary physical impairment impacting mobility, movement and balance
Mobility can fluctuate significantly throughout the day
High falls risk, uses a 4-wheel walker and, depending on presentation, may require a Sara Stedy/standing transfer aid or wheelchair
Requires 1:1 assistance with most activities of daily living
Requires support with showering, dressing, grooming and toileting
Urinary incontinence and requires support with continence care and changing
Requires assistance with meal preparation, household tasks and community access
Requires prompting, task breakdown and support to initiate and complete daily routines
May require additional time to process information and respond during conversations
Can be apprehensive with unfamiliar people, so consistency and rapport-building are very important
Can occasionally display verbal aggression when distressed and requires calm redirection and de-escalation
Requires support with diabetes management under an appropriate nursing/delegated model of care
Blood glucose monitoring and insulin administration form part of her daily health support needs
Requires 24-hour support due to fluctuating mobility, falls risk, continence needs and assistance required across daily living activities
Requires assistance with community access, appointments and meaningful activities
Key responsibilities
Provide personalised support with daily activities such as meal preparation, medication assistance,



personal care, and household tasks
Encourage independence, social inclusion, and skill development
Support participants with complex needs, including behaviours of concern
Follow individual support plans and assist participants to achieve their goals
Maintain accurate documentation and report any changes in participant needs
Build respectful relationships with participants, families, and allied professionals
Deliver support in line with NDIS Practice Standards and organisational policies
About you
Strong experience in psychosocial disability and mental health
Experience supporting people with complex mobility needs, Parkinsonism or neurological presentations
Strong personal & continence care experience
Manual handling and transfer experience; experience using a Sara Stedy or similar transfer equipment highly regarded; if not, training will be provided.
Diabetes support experience highly regarded
Confidence working within nursing delegation and following health management plans
Strong observation and escalation skills
Confidence recognising and reporting changes in presentation
Calm and patient communication style
Ability to build trust and rapport gradually
Good understanding of behaviour support and de-escalation
Strong documentation and communication skills
Comfortable supporting community access and appointments
Reliable availability and the ability to provide consistency of staffing
Compliance requirements
Certificate III or IV in Disability, Individual Support or similar (or working towards)
Current NDIS Worker Screening Check
Working With Children Check
Valid First Aid & CPR (HLTAID011)
Current Australian Driver's Licence
Valid Australian Working Rights
Current National Police Check
Victorian driver licence, registered vehicle and full comprehensive car insurance.
Available for 3 full days (day and overnight shifts) per week, does not need to be consistent days.
#J-*****-Ljbffr

📌 Disability Support Worker (In Home, Female) - Mitcham (Melbourne)
🏢 Ternary
📍 Melbourne