At New Growth Care Group, we do things differently.
We're human-centred, hands-on, and deeply committed to both the people we support and the team who make it possible.
We don't just process the paperwork behind our people; we build the team that makes the work possible.
We are currently recruiting our first HR Generalist to join our Head Office team in Bentleigh East.
About the Opportunity
Full-time, ongoing | Bentleigh East Head Office | Reporting directly to our CEO
You will be our people function.
All of it
Close to 50 people, 2 beautiful SIL homes, a growing community team and Support Coordination
Manage 2 direct reports
A direct line to the CEO, and the authority to actually change things
Happy for this to be done from another state if that suits you better
Finding and Keeping Positive People
Own recruitment end to end: writing the ad, screening, group interviews, references, offers
Design an induction that means a new starter arrives ready to work rather than waiting to be told what happens next
Build the pathway that takes a support worker to a senior or supervisory role, so our next leaders come from inside
Own why people stay, and be honest with us about why they leave
This suits someone who has watched positive people walk out the door for reasons that were fixable.
Performance and Development
Run the performance and supervision cycle, and keep it actually running
Coach our managers through the conversations they are avoiding
Own our learning platform, allocate what people need, and track whether they finished it
Tell the CEO where we are thin before it becomes a problem
Perfect for someone who thinks performance management is a monthly habit, not an annual event.
Award, Pay and the Fine Print
Be our answer on the SCHADS Award,



and the Nurses Award where it applies
Get pay classification right at engagement and at every role change
Take payroll queries off our Finance Manager, and be a backup to payroll when they are away
Handle employee relations day to day, with an external adviser on hand for the hard ones
This is ideal for someone who can give a manager a straight answer on an award question and stand behind it.
Systems, Automation and Better Process
Own Employment Hero as our system of record, including the parts nobody has configured yet
Automate induction, probation, reviews and compliance so they trigger on their own instead of living in somebody's head
Redesign a process when it breaks, with the person who owns the work, then check it actually took
Give the leadership team a workforce report they can make a decision from
If you have ever wanted to rebuild an HR platform properly instead of working around it, this is that job.
Our Clients
Be the point our clients and families deal with, and own a question through to an answer
Record and manage feedback and complaints properly, so we learn from them rather than survive them
Support our clients through intake alongside the team delivering the service
What We're Looking For
Generalist HR experience across recruitment, employee relations, performance and employee records in the one role




Award interpretation in a shift-based workforce, SCHADS preferred
Someone who builds and configures an HR platform rather than only administering one
A track record of designing a people process, rolling it out, and confirming it was adopted
Experience running a performance and supervision cycle to schedule
Sound working knowledge of the Fair Work Act and the National Employment Standards, including casual and part-time obligations
Able to turn workforce data into something a leadership team can act on
Good judgement on what to elevate and what to just decide
Disability, aged care or health experience, Employment Hero and Lumary all highly regarded
Essential Requirements
Relevant tertiary qualification in human resources or business, or equivalent senior generalist experience
NDIS Worker Screening Check / WWCC
NDIS Worker Orientation Module
Driver's licence & reliable vehicle
Full working rights in Australia
Why New Growth Care Group?
A direct line to the CEO and real authority from day one
Small enough that you will see your work land, big enough that it matters
Flexibility on where you work from, including interstate
Clear leadership and strong internal communication
Beautiful, high-quality SIL homes
A genuine team culture
Work that is structured, accountable and meaningful
We pride ourselves on building our team intentionally.
The right personality match matters just as much as experience.
If you want to build a people function properly, from the ground up, in a business small enough to let you do it, we would love to hear from you.
Follow us on social media to see what working at New Growth really looks like.
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📌 Hr Generalist (Melbourne)
🏢 New Growth Group
📍 Melbourne