About the role
Securecorp is seeking a Full-Time Control Room Officer for a key site in Ipswich. This role focuses on monitoring, incident response, and delivering high-quality customer service within a security-sensitive environment on a permanent roster designed to support work-life with a inside / outside roster with 12 hour shifts.
Benefits
SSIA L4 rates + super
Permanent full-time employment with both day and night shifts
Attractive pay rates under the Security Services Industry Award, reviewed annually
Access to our Employee Assistance Program for personal and professional support
Membership to our Employee Wellbeing Platform, including free health checks and discounts with top brands such as Apple, HelloFresh, Fitness First, Google Store, Booking.com, and more
Recognition through employee rewards and commendations
Growth opportunities and professional development opportunities within a supportive company
Key Responsibilities
Assess and respond to situations of risk or hazard
Access control and monitoring CCTV, alarm systems
Incident report writing and data logs
Site safety and monitoring
Providing consistent high quality customer service
Control access to security sensitive areas
Interact with various stakeholders including client representatives, building and facilities management, contractors,



emergency services, employees and the general public
Monitor Access control, alarm control and CCTV to detect any security breaches or incidents
Risk identification, incident response and issue resolution
Access control
Incident report writing and data logs
Skills & Experience
Current Security License with crowd control
Control Room License
Current First Aid & CPR certificate
Impeccable presentation
Flexibility to work inside/ outside rosters with 12 hr shifts. Willingness to work nights/weekends
Great communication skills both verbal and written
Ability to work as part of a team
Highly professional with excellent written and verbal communication skills and a positive attitude
About The Company
At the core of Securecorp's success are its people, with a strong focus on reliability, integrity, development, and long-term career growth.
Securecorp is an equal prospect employer, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans and people of all ages, sexualities, genders, abilities and cultural backgrounds. We are committed to creating an inclusive workplace where everyone is valued and respected.
Security Master License: *******
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📌 Security Control Room Operator (Queensland)
🏢 Securecorp
📍 Queensland