09 Sep
|
The Shift People
|
Byron Bay
09 Sep
The Shift People
Byron Bay
Job Description
The Shift People in Byron Bay, NSW, Australia, seeks a Customer Resolution Specialist to own escalated customer cases, investigate issues across the customer journey, and collaborate with Sales, Operations and Compliance to deliver fair, practical outcomes. You will thrive in a fast-growing, customer-centric workplace and help shape our evolving CX function.
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With responsibility for balancing customer needs and business outcomes, you'll communicate clearly and maintain case records to support
📌 Customer Resolution Specialist: Escalations & Cx Impact (Byron Bay)
🏢 The Shift People
📍 Byron Bay