At Nova Dental Implant Centre, we change lives through advanced dental implant treatment delivered with compassion, professionalism and excellence.
We are a premium, patient-centred organisation focused on creating an exceptional experience from the very first interaction through to treatment completion. Our team is passionate about delivering outstanding care while supporting patients through life-changing dental treatment journeys.
We're looking for a confident, organised and patient-focused Front Office Coordinator to join our Upper Coomera team.
This is a key role within the practice, supporting the smooth day-to-day running of the front office while working closely with our clinical and leadership teams.
The Role
As our Front Office Coordinator, you'll be at the heart of the patient experience and daily operations of the practice.
You'll help ensure the front office runs smoothly, appointment books are well managed and patients feel welcomed, supported and informed throughout their journey.
Working closely with the Multi-Site Practice Manager, clinicians and broader practice team, you'll help coordinate patient flow and communication while keeping the day organised and running efficiently.
Your responsibilities will include:
Managing the day-to-day coordination of the front office
Creating a warm, professional and welcoming experience for every patient
Managing patient enquiries, bookings and communication




Coordinating busy appointment books and supporting efficient patient flow
Working closely with the clinical team to help maintain smooth and on-time schedules
Supporting treatment scheduling and patient follow-up
Coordinating communication between the front office and clinical teams
Assisting with daily workflow priorities and practice administration
Supporting complex treatment journeys and patient coordination
Helping to maintain a positive, collaborative and skilled team environment
About You
To be successful in this role, you'll have:
Previous experience working in a dental practice - this is essential
A strong understanding of dental terminology, procedures and patient workflows
Experience managing busy appointment books
Excellent communication and customer service skills
Strong organisational and time management skills
The ability to multitask and remain calm in a fast-paced environment
A proactive, solutions-focused approach
Confidence working closely with both patients and clinical teams
Experience using CareStack software will be highly regarded, as will an understanding of dental implants and All-on-X workflows.
Why Join Us?
Full-time position with long-term growth opportunities
Supportive and energetic team culture
Exciting new clinic initiatives and projects
Free onsite parking
Opportunity to take ownership and make the front office role your own
A fast-paced environment where no two days are the same
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📌 Front Office Coordinator - Upper Coomera (Gold Coast)
🏢 Nova Dental Group
📍 Gold Coast