The Company
Highly respected global organisation has an enviable history of growth and success. As a leader in their field, with a robust presence in various markets, they enjoy strong relationships with customers and have diverse suite of quality products, which is the very foundation of their success. This is a professional company who offer training and support as you build on your career. This opportunity is either Melbourne or Sydney based.
The Role
As the National Account Manager, you will drive growth and profitability across key categories and national retail accounts by delivering best-practice account management and executing the company's strategic plan. Key responsibilities include:
Build and manage range plans (promotional and baseline) and contribute to customer business reviews
Partner with customers and internal stakeholders to drive category and account growth
Monitor and manage quality performance (trackers, supplier compliance, complaints / non-conformances), in collaboration with QA and Operations
Oversee weekly ordering, inventory management and customer portals (quoting, product setup and cost submissions)
Manage pricing and product costings (COGS), monitor margin performance,



and provide basic financial reporting commentary
Coordinate key operational requirements, including freight schedule impacts, current product activity and artwork approvals
Maintain strong supplier and customer relationships, with clear, proactive communication
Support the broader team through collaboration, continuous improvement and adherence to company systems and policies
The Person
With a Tertiary qualification preferred, you will have account management experience, ideally in freight / cartage (sea & air) and an understanding of local and international trade terms. You're confident with inventory and finance systems including strong Excel skills, experience with Qlik / Power BI, fresh produce, and leading change is a plus.
You're organised, process-driven and customer focused, with strong communication and negotiation skills. You can analyse and reconcile data, identify improvements, and troubleshoot system issues to find practical solutions. Able to work to deadlines under pressure, coach others, learn Pick2Market/ERP systems quickly, and travel as required.
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📌 National Account Manager (Sydney)
🏢 Veritas Recruitment
📍 Sydney