Housing Call Centre Operations Lead | Kpi & Performance (North Mackay)

Housing Call Centre Operations Lead | Kpi & Performance (North Mackay)

09 Sep
|
Department Of Families, Fairness And Housing
|
North Mackay

09 Sep

Department Of Families, Fairness And Housing

North Mackay

The Department Of Families, Fairness And Housing is seeking an experienced Operations Manager to lead a team of Team Managers in delivering call centre performance against KPIs and recent business initiatives.
You will oversee rosters, workload planning and reporting, ensuring targets are met while driving service improvements for clients of the Housing Call Centre. Applicants should be Australian citizens or permanent residents with successful pre-employment checks.
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📌 Housing Call Centre Operations Lead | Kpi & Performance (North Mackay)
🏢 Department Of Families, Fairness And Housing
📍 North Mackay

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