GTS is seeking an experienced State Operations Manager to lead our
Melbourne operations
.
While this position may be based in either
Adelaide or Mildura
, its primary responsibility is the management of the
Melbourne operation, fleet and transport activities
.
Reporting to the Assistant National Operations Manager and National Operations Manager, you will drive operational performance, fleet utilisation, freight optimisation, customer service and commercial outcomes. You will also manage employees, subcontractors and third-party logistics providers while maintaining strong safety and Chain of Responsibility compliance.
Key responsibilities
In this role, you will:
Lead the day-to-day running of our Melbourne operations
Coordinate driver scheduling, work diaries, safe driving plans and delivery requirements
Manage operational staff, drivers & subcontractors
Monitor operational performance and report against agreed KPIs
Identify opportunities to improve costs, systems, processes and work practices
Manage the commercial performance of the operation and support profitable growth
Ensure transport activities comply with Chain of Responsibility, fatigue-management, work health and safety, and other legislative requirements
Lead, coach and develop employees
Coordinate working hours, rest breaks and leave
Maintain professional customer communication and address service enquiries
Work with relevant workshop personnel to coordinate preventative maintenance,



servicing and repairs
Support load building, pallet control and other operational functions when required
Promote a positive, practical and solutions-focused culture
About you
You are a capable transport operations leader who can manage people, operational outcomes and compliance across a busy, changing workplace. You communicate clearly, make sound commercial decisions and remain focused on safety, service and operational efficiency.
To be successful, you will have:
At least two years' experience in a similar transport, logistics or operational leadership role
Strong leadership, communication and problem-solving skills
A demonstrated commitment to customer satisfaction
Sound attention to detail and the ability to manage competing priorities
The confidence to resolve operational issues and workplace conflict constructively
Strong teamwork and relationship-management skills
Experience in people management, human resources processes and work health and safety legislation will be highly regarded. Sound computer skills and strong written communication are also desirable.
This role is responsible for managing GTS's Melbourne operations.
The successful candidate may be based at either:
Burton, South Australia; or
Regardless of the successful candidate's base location, their operational focus and management responsibility will be
Melbourne
.
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📌 State Operations Manager (Adelaide)
🏢 GTS Freight Management
📍 Adelaide