Business Process Analyst 4impact•Brisbane, QLD, AU
Lead end-to-end Hire-to-Retire process and value stream redesign
Drive governance, process ownership and maturity uplift initiatives
Shape future operating models, services and ways of working
About the Opportunity
4impact has partnered with a leading organisation in the community services and not-for-profit sector undertaking a significant enterprise-wide transformation focused on employee experience, operational excellence, business design and technology enablement.
We are seeking an experienced Business Analyst - Process Transformation to play a critical role within a major People Experience Transformation Program, helping redesign and modernise the end-to-end Hire-to-Retire lifecycle while uplifting organisational process maturity and governance capability.
Business Context
Our client is entering a pivotal period of change following a recent separation from its parent organisation and the establishment of a more independent operating setting.



The organisation has also recently appointed a new Chief Information Officer who is leading the development of a contemporary technology and transformation capability.
Key Responsibilities
Lead workshops to document current-state business processes and service delivery models
Facilitate future-state design sessions with stakeholders across the business
Develop high-quality BPMN process maps, swimlane diagrams and value stream artefacts
Identify process inefficiencies, risks, control gaps and improvement opportunities
Support end-to-end value stream mapping and redesign activities
Establish standards for process documentation, ownership and ongoing management
Facilitate workshops, working groups and design sessions
Support business readiness, organisational change and transformation activitiesEnsure process outcomes transition effectively into future-state delivery streams and technology initiatives
Client interviews are scheduled to commence from 11 September onwards.
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📌 Business Process Analyst (Brisbane)
🏢 4impact
📍 Brisbane