Insignia Financial in Australia is seeking a Service Experience & Optimisation Manager to lead the frontline technology support function and drive operational excellence across the business. You will modernise services through knowledge management, automation, self-service capabilities and data-driven insights.
You will lead a team of Technology Analysts, shape service delivery and partner with technology teams to improve employee experiences and support performance.
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📌 Employee Tech Experience Lead & Service Optimisation (Coffs Harbour)
🏢 Insignia Financial
📍 Coffs Harbour
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