Claims Service Coach & Capability Leader (Hybrid, Rdo) (Gladstone Central)

Claims Service Coach & Capability Leader (Hybrid, Rdo) (Gladstone Central)

09 Sep
|
Arthur J. Gallagher (Ajg
|
Gladstone Central

09 Sep

Arthur J. Gallagher (Ajg

Gladstone Central

Gallagher Bassett in Australia seeks a Customer & Capability Specialist to monitor, influence and develop claims staff to deliver a high-quality service aligned with the GB Service Framework. You will guide teams to support injured workers' recovery and return to work, while ensuring effective staff guidance.
You will coach staff on Workcover processes, monitor KPIs, and provide monthly reporting to management. A collaborative, outcomes-driven workplace with hybrid work options awaits.
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📌 Claims Service Coach & Capability Leader (Hybrid, Rdo) (Gladstone Central)
🏢 Arthur J. Gallagher (Ajg
📍 Gladstone Central

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