Organisational Change Manager - Digital & ICT Transformation
Canberra, ACT | EL1 Equivalent | Onsite / Flexible by Agreement | Baseline Clearance
We are seeking an experienced Organisational Change Manager to lead and support change across a portfolio of digital and technology transformation initiatives within a large Australian Government environment.
This role is suited to a hands‐on change professional who can translate complex technology and business change into practical stakeholder engagement, readiness, adoption and transition outcomes.
Key Responsibilities
Develop and deliver practical Organisational Change Management strategies, plans and change artefacts for ICT and digital transformation initiatives.
Apply structured change methodologies such as PROSCI, ADKAR or equivalent, tailored to Agile, iterative and hybrid delivery environments.
Conduct stakeholder analysis, change impact assessments and business readiness assessments.
Identify change impacts, adoption risks, resistance, stakeholder needs and implementation priorities.
Develop and execute communication, stakeholder engagement, training and adoption plans.
Facilitate workshops, impact assessment sessions, readiness discussions and stakeholder forums.
Partner with Project Managers, Business Owners, SMEs, senior leaders and delivery teams to integrate change activities into project, sprint, release and implementation plans.
Monitor change readiness, adoption, resistance, risks and issues, providing clear reporting to governance forums and senior stakeholders.
Support transition to Business-as-Usual (BAU), including handover, knowledge transfer, sustainment and post-implementation adoption.
Contribute to advantages realisation and continuous improvement following implementation.
Skills & Experience




Strong experience delivering Organisational Change Management across ICT, digital transformation or business improvement programs.
Practical experience applying PROSCI, ADKAR or equivalent change management methodologies.
Strong capability in stakeholder analysis, change impact assessment and business readiness assessment.
Experience developing change strategies, communication plans, engagement plans, training/adoption plans and readiness reports.
Strong workshop facilitation and stakeholder engagement skills.
Ability to engage confidently with senior executives, business leaders, project teams and impacted users.
Experience managing resistance, competing stakeholder perspectives and complex organisational change.
Experience working within Agile, iterative or hybrid delivery environments.
Understanding of transition to BAU, sustainment planning, benefits realisation and post-implementation adoption.
Strong governance reporting, executive communication and written communication skills.
Role Requirements
Location: Canberra, ACT
Working arrangement: Primarily onsite, with flexible arrangements potentially available by agreement.
Hours: Up to 37.5 hours per week.
Level: EL1 equivalent.
Security: Must be eligible to obtain an Australian Government Baseline security clearance.
Australian Government experience will be highly regarded.
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📌 Organisational Change Manager (Canberra)
🏢 ZSoft Technologies
📍 Canberra