Serve as the technical escalation point for Datacom's Microsoft 365 Centre of Excellence
Deliver a first-class experience for consumers of Modern Workplace services
Guide the business and customers toward adoption and continuous improvement of the Microsoft 365 stack
Enable Microsoft 365 and productivity outcomes across data, files, communications, collaboration, security, identity, and access management
Deliver technical solutions to clients across Australia
Work with Microsoft identity management technologies
Support Office 365 collaboration tools and services
Support collaboration and video conferencing solutions and ancillary systems
Work with email security and archive technologies
Collaborate with customers, business teams, and the Microsoft 365 Centre of Excellence
Requirements
Australian Citizenship required
Eligibility for Baseline or NV1 Clearance
Previous experience in an ICT Professional Services organisation
Extensive hands-on experience as a Microsoft 365 Engineer
Extensive knowledge of core collaboration services in Office 365
Experience with Exchange Online Mailbox Management
Experience with Exchange Online Protection
Experience with Microsoft Teams
Experience with SharePoint Online
Experience with OneDrive for Business
Extensive knowledge of AzureAD identity management and related objects, including users, traditional groups, Office 365 Groups, devices, and guest users
Working knowledge of AzureAD identity and authentication technologies, including Azure AD Connect, Password Hash Sync, Pass-through Authentication, Seamless SSO, ADFS, Azure MFA, and SSPR




Knowledge of Microsoft identity management, including AzureAD, AD Connect, ADFS, and Microsoft Identity Manager
Knowledge of Office 365 collaboration tools, including Teams, Planner, Groups, Exchange Online, SharePoint Online, and Yammer
Knowledge of collaboration and video conferencing solutions including Teams, Poly, Cisco, and Zoom
Working knowledge of competitor solutions in relevant IT platforms
Knowledge of email security and archive technologies, including Office 365 ATP/EOP, Mimecast, and AvePoint
Core Competencies
Demonstrates extensive expertise in Microsoft 365 services, including Exchange Online, Teams, and SharePoint, while ensuring effective identity management and security protocols. Proven ability to deliver technical solutions and enhance collaboration outcomes for clients.
Highest-signal resume keywords
Microsoft 365 Engineer Experience
AzureAD Identity Management
Office 365 Collaboration Services
Email Security Technologies
Video Conferencing Solutions
Hard Skills
Microsoft 365
Exchange Online
SharePoint Online
OneDrive for Business
AzureAD
Azure AD Connect
Password Hash Sync
Pass-through Authentication
ADFS
Microsoft Identity Manager
Soft Skills
Collaboration
Customer Engagement
Continuous Improvement
Certifications & Qualifications
Baseline Clearance
NV1 Clearance
Industry Keywords
ICT Qualified Services
Modern Workplace Services
Identity Management
Collaboration Tools
Video Conferencing
Tools & Technologies
Microsoft Teams
Office 365 ATP/EOP
Mimecast
AvePoint
Poly
Cisco
Zoom
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📌 Specialist (Canberra)
🏢 Jobtailor
📍 Canberra