About the role
Mermaid Beach AEME SLSC Supporters Club is seeking an experienced Cafe Manager / Duty Manager to join our team on a full-time basis. This is a key operational position based at our beachfront venue in Mermaid Beach, QLD ****. In this role, you will oversee the day-to-day operations of our café, ensuring exceptional service delivery, maintaining high standards of food safety and hygiene, and creating a welcoming environment for our members and guests. You will be responsible for team leadership, stock management, financial performance, and ensuring compliance with all relevant regulations. This position is integral to the success of our hospitality operations and directly contributes to the overall member experience at our club.
Key responsibilities
Supervise and manage café staff during shifts, including scheduling, training, and performance management
Oversee daily café operations, including food preparation, service delivery, and customer service excellence
Ensure compliance with food safety, hygiene, and health regulations at all times
Manage inventory control, stock ordering, and supplier relationships to maintain optimal stock levels
Handle point-of-sale systems and reconcile cash and card transactions at end of shift
Maintain a clean, safe, and well-organised café workplace
Assist with the development and implementation of café menus and promotional activities
Perform general duty manager responsibilities including venue security checks and emergency procedures when required
What we're looking for
Proven experience in a supervisory or management role within the hospitality or café industry
Strong knowledge of food safety, hygiene standards,



and relevant legislation (such as Queensland food safety requirements)
Excellent leadership and team management skills with the ability to motivate and develop staff
Experience with point-of-sale systems and café operating procedures
Excellent customer service and communication skills
Ability to work flexibly, including weekends and public holidays
Problem-solving abilities and a proactive approach to operational challenges
Current Food Safety Supervisor certification or willingness to obtain certification
RSA (Responsible Service of Alcohol) certification is desirable
Knowledge of club operations and community-focused hospitality is advantageous
What we offer
We offer a competitive package, opportunities for professional development and training, and the chance to work in a dynamic beachfront environment.
You will enjoy a collaborative team atmosphere, flexible working arrangements where possible, and the satisfaction of contributing to a valued member community.
We are committed to the wellbeing and job satisfaction of our team members and foster a culture of continuous improvement and recognition of achievements.
About us
Mermaid Beach AEME SLSC Supporters Club is a community-minded organisation dedicated to supporting lifesaving and community activities along the beautiful Gold Coast. Our café is a focal point for members and visitors, providing quality food and beverage services in a welcoming beachfront setting. We pride ourselves on creating an inclusive and vibrant community space where people can connect, relax, and enjoy quality hospitality. As an established club with a strong membership base, we are committed to delivering exceptional service and maintaining the highest standards of operational excellence.
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📌 Cafe Manager / Duty Manager (Gold Coast)
🏢 Mermaid Beach AEME SLSC Supporters Club
📍 Gold Coast