Job Description
About the company
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Our client is a local government organisation seeking an experienced and highly organised Business Support Officer to join their Development Services team. This is an excellent opportunity to contribute to a busy and customer-focused environment, supporting building certification and development assessment functions while working within a collaborative and professional team.
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About the role
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Provide administrative support to the Building Certification and Development Assessment teams.
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Process and maintain documentation relating to Development Applications (DAs), Construction Certificates (CCs), Occupation Certificates (OCs) and Complying Development Certificates (CDCs).
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Coordinate and schedule building inspections.
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Prepare correspondence, reports and other administrative documentation.
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Manage records, databases and document management systems, ensuring information remains accurate and up to date.
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Respond to customer enquiries and provide information relating to Council policies, procedures and legislative requirements.
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Liaise with internal stakeholders, residents, builders and developers to support service delivery outcomes.
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Assist with the efficient day-to-day operations of the Development Services function.
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About you
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Certificate III in Business Administration or equivalent relevant experience.
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Minimum two years' experience in an administration, business support or customer service role.
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Strong organisational skills with exceptional attention to detail.
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Demonstrated ability to manage competing priorities and meet deadlines.
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Advanced Microsoft Office skills and confidence using business systems and databases.
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Excellent written and verbal communication skills.
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Proven ability to provide qualified customer service in complex or high-volume environments.
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Experience within local government, planning, property, construction, development or regulatory environments will be highly regarded.
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Ability to work both independently and collaboratively within a team environment.
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Benefits
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6-month temporary contract opportunity.
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Picton location with modern purpose-built offices.
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35-hour work week, Monday to Friday.
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Attractive hourly rate of $***** per hour plus superannuation.
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Opportunity to gain experience within a Development Services and Local Government environment.
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Supportive team culture with exposure to planning, development and building certification processes.
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📌 Business Support Officer (New South Wales)
🏢 Halcyon Knights
📍 New South Wales