SeniorProduct Support Engineer - Root Cause Escalations (Melbourne)

SeniorProduct Support Engineer - Root Cause Escalations (Melbourne)

09 Sep
|
2901 Charles River Development Inc Australia Branch
|
Melbourne

09 Sep

2901 Charles River Development Inc Australia Branch

Melbourne

Job Description
State Street in Melbourne, VIC is seeking a Level 3 Senior Product Technical Support Engineer, AVP to lead the advanced escalation for CRIMS issues. You will own root-cause analysis, coordinate with Product Engineering and QA, and guide a locally based team while aligning with regional Level 3 and Product Engineering teams to drive effective collaboration and alignment.
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This role focuses on diagnosing complex problems, distinguishing software defects from configuration, data, or infrastructure

📌 SeniorProduct Support Engineer - Root Cause Escalations (Melbourne)
🏢 2901 Charles River Development Inc Australia Branch
📍 Melbourne

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