Operations Supervisor Star Track Express PL Brisbane Airport, QLD, AU
Enjoy your night shift hours and bring a leadership flair with experience? We have a rare opportunity in our state-of-the-art facility on Boronia Road Brisbane Airport for you!!
Being in a business support role at Australia Post means helping our people deliver for every Australian. Just like our Posties, you're still the people behind every parcel. Whatever your team or role, you're helping grow our people, grow our business and making a lasting impact on the Australian community. You'll find a culture of connection in our great people and the flexibility to balance work with life outside of it.
About the Opportunity
We're seeking an experienced and motivated
Supervisor (Night Shift)
to join our StarTrack Premium site at our state-of-the-art facility on Boronia Road, Brisbane Airport.
In this role, you'll play a key part in driving performance across our facility processing teams by providing clear direction, fostering accountability, and encouraging collaboration to achieve business objectives.
The position hours operate in a window of 11:00pm - 9:00am Sunday nights to Friday mornings so flexibility is a must.
Key Responsibilities
Act as a
subject matter expert
in your operational area, ensuring alignment between customer needs and service delivery
Lead, develop, and performance manage
a large team of Freight Handlers
Build and maintain strong
internal and external stakeholder relationships
, including partnering with commercial and customer service teams to manage customer outcomes
Develop and maintain reporting that delivers
insights, trend analysis, and data-driven improvements
Identify operational challenges and implement
targeted service improvement initiatives
Partner with the Duty Manager to
set and achieve performance targets
across safety, service, and efficiency
About You




You're a driven and capable leader with a passion for continuous improvement and operational excellence and you'll bring:
Strong knowledge of
facility operations
, with a focus on optimisation and process improvement
Proven experience
leading large teams
, including coaching, performance management, and driving change
Sound
operational decision-making skills
with a strong customer focus
Experience in
air freight operations
(highly regarded but not essential)
Please note: A forklift licence is
not
required for this role.
We Offer
A
collaborative and supportive team environment
Onsite parking
and uniform provided
Ongoing
career development and mentorship opportunities
A culture where everyone is valued, included, and empowered to bring their authentic selves to work
A genuinely
friendly, hardworking team culture
Regular
team BBQs
and access to
PostPerks
with discounts and cashback offers
All walks, one route
It takes a lot of us to deliver for every Australian - and it's important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.
We welcome people all ages, genders and backgrounds - including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We're a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free.



We're also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you've got questions about accessibility, reach out to our Diversity & Inclusion team at or on ************.
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📌 Operations Supervisor (Brisbane)
🏢 Australia Post
📍 Brisbane