Job Description
Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.
n
About Us
n
Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports.
n
Cruise Whitsundays also operates Australia's first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.
n
From our cruises and sailing adventures to our world-renowned underwater accommodation, there's no better way to experience the Whitsundays, and you won't find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one!
n
About Journey Beyond
n
Australia's leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and
n
New Zealand, connecting guests to the land, and to each other.
n
Headquartered in Adelaide, Journey Beyond formed in **** and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventures,



Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo and New Zealand coach tour specialist Grand Pacific Tours.
n
About the role
n
We are currently seeking a motivated and experienced candidate to join our team on a casual basis as a Coxswain. This role primarily supports the onboard leadership by preparing the vessels for transportation, ensuring protected securing and departure, and maintaining the safety and comfort of guests while delivering high-quality service. The successful candidate will play a crucial part in enhancing the overall guest experience through attentive service and effective operations.
n
Key responsibilities include, but are not limited to:
n
n
Collaborate with other crew members and the Master to facilitate smooth berthing.
n
Perform tasks in adherence to safety procedures as per vessel Safety Management System (SMS).
n
Conduct daily cleaning duties, including vessel cleaning and housekeeping.
n
Engage in in-water rescue and maintain a lookout for guests.
n
Safely manoeuvre small vessels as required.
n
n
About you
n
The ideal candidate will be a team player with a positive 'can-do' attitude,



competent deckhand skills, and confident vessel handling abilities. Having sound knowledge of marine/ tourism environment is highly desirable, along with a passion for delivering memorable experiences.
n
To be successful in this role, you will be someone who:
n
n
Focuses on delivering exceptional guest experiences and maintaining a consistent professional presentation.
n
Is confident in conducting deck rounds and safety drills while always ensuring compliance with safety procedures.
n
Maintains vessel cleanliness through regular housekeeping duties while adhering to operational procedures and Workplace Health and Safety requirements.
n
Ability to manage time and have strong organisational skills
n
Sound in-water swimming skills and physical fitness
n
n
Requirements
n
n
Hold a minimum of Coxswain Grade 1 NC
n
Blue Card Working with Children's Check
n
HLTAID011 - Provide First Aid
n
HLTAID015 - CPR & Advanced Oxygen Therapy
n
Queensland Responsible Service of Alcohol
n
n
Benefits
n
n
Generous discounts on Journey Beyond travel and experiences
n
An attractive salary and positive work environment
n
Study Assistance Policy
n
A career with opportunities for progression, transfers, and secondments
n
Employee Referral Policy
n
Parental Leave program
n
Purchased Leave policy
n
Private Health discounts
n
Employee Assistance Program
n
Discounts on Journey Beyond merchandise
n
Discounts at the Cruise Café & Bar
n
Discounts at the bar on board vessels
n
Free public transport
n
Salary sacrifice remote area benefits
n

📌 Coxswain | Cruise Whitsundays (Queensland)
🏢 Journey Beyond
📍 Queensland