10 Sep
|
Apply
|
West Tamworth
10 Sep
Apply
West Tamworth
Xero is seeking an Incident Manager to orchestrate major and minor incidents from the customer perspective, coordinating across engineering, product, support and leadership to keep customers informed and minimize disruption.
You will own end-to-end incident management—from investigation through post-incident reviews—building systems and processes that prevent recurrence and strengthen customer trust. The role offers a hybrid work arrangement (3 days in the office, 2 from home).
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📌 Incident Command Lead — Hybrid (Customer Focus) (West Tamworth)
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📍 West Tamworth