Greet and interview potential donors to assess eligibility and suitability to donate
Create a positive donor experience
Conduct routine blood pressure and haemoglobin tests
Set up machines and collection equipment
Safely insert and remove needles to collect whole blood, plasma and platelets
Monitor donors post-donation
Assist donors with rebooking their next donation
Collaborate with the team to achieve collection targets
Work across the Parramatta Donor Centre and Donor Mobile Unit
Requirements
Proven customer-facing experience
Passion for delivering an exceptional donor experience
Comfortable with needles and blood/biological materials
Ability to occasionally lift between ****** kg
Ability to frequently stand, walk and bend to set up and pack down machines and blood products




Flexibility to work varied shifts on a fortnightly rotating roster from Monday to Sunday, including weekends and afternoon shifts
Curiosity and motivation to learn the process of collecting blood and biological products
No previous blood collection experience required
Core Competencies
Demonstrates robust customer-facing skills and a passion for delivering exceptional donor experiences while ensuring safety and compliance in blood collection processes. Capable of operating collection equipment and performing routine health assessments.
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