Position Overview
We are seeking a Service & Installation Technician to join our Best Doors team in Paget. This hands-on, field based role is responsible for the installation, servicing, maintenance, and repair of residential and commercial garage and roller door systems throughout the region.
Reporting to the Branch Manager, you will be the face of the business on customer sites, delivering exceptional service while ensuring all work is completed safely, efficiently, and to the highest quality standards.
What You Will Do
Install, service and repair garage and roller door systems
Replace motors and associated door components
Travel daily to customer and project sites across the branch service area
Complete multiple installations and multiple service jobs each day
Conduct site inspections, measurements and fault finding
Build strong customer relationships and identify opportunities for additional service work
Complete service reports and job documentation using a tablet-based system
Ensure all work complies with safety and quality standards
Provide support for emergency callouts when required
What We Require
Experience using hand and power tools in a trade, installation or service environment
Strong commitment to workplace health and safety practices
Excellent customer service and communication skills
Ability to work independently, manage daily workloads and solve problems on site




Current driver's licence and willingness to travel throughout the local service area
What We Prefer
Experience with garage doors, roller doors or similar building products -highly regarded
Current forklift ticket – or willingness to obtain one in the future
Experience using job management systems or mobile technology in the field
Ability to work at heights with current Working with heights ticket – or willingness to obtain one
What We Offer
Fully Maintained Company Vehicle, Mobile Phone, iPad
Access to discounted Health Insurance
Peer to Peer Recognition via our 'AAA' Nominations and awards
Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities
WhereFit membership offering discounts on gyms, apparel and more
Who We Are
We are at the heart of every place that matters. From automatic doors to cloud-based access solutions, we enable seamless movement in secure, protected, and sustainable spaces.
With over 16,000 employees worldwide, we are a global leader in access solutions across industries including healthcare, aviation, education, hospitality and more. We focus on innovation, collaboration, and creating real impact for our customers and communities.
At dormakaba, you're encouraged to take initiative, grow your skills, and build your career alongside a global team shaping the future of access.
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📌 Service Technician (North Mackay)
🏢 dormakaba Australia & New Zealand
📍 North Mackay