10 Sep
|
CK Electrical, Solar and Air-Conditioning
|
Brisbane
10 Sep
CK Electrical, Solar and Air-Conditioning
Brisbane
Run the Office Behind a Brisbane Trade Business People Trust
CK Electrical, Solar & Air Conditioning (CKESA) | Coopers Plains, QLD
$75,000 to $85,000 + Super, dependent on experience
The Opportunity
CKESA has built its name in Brisbane electrical, solar and air conditioning on two things: turning up when we say we will, and doing the job right. Ten years in, 500 plus installs completed, and a 4.9 star rating that comes from clients who trust us enough to call us back and recommend us to family and friends. We run our own licensed crew on every job, no subcontractors, and we take real pride in the relationships that come from that consistency.
We're growing, and we need an experienced Senior Administration Manager who shares that same pride in doing things properly, someone who thinks a step ahead rather than just keeping pace with what's in front of them. You'll work directly with our Director of Operations, who's built CKESA's systems, HR and marketing from scratch and wants a genuine partner as the business scales.
If you want a role where your systems thinking and your people skills both matter, this is it.
What You'll Own
This is a customer service role as much as it is an admin one. You'll be the voice and the systems behind a business that's built on relationships, working closely with our tradies and apprentices, and giving our Director more time to focus on the tools and the bigger picture. Day to day, you'll be:
The warm, reliable voice our clients hear first, whether they're calling for a quote, checking in on a job, or just want to know we've got it handled
Running scheduling and job flow through Simpro for our team of licensed electricians and apprentices, keeping every client's experience as smooth as the work itself
Looking ahead at the job pipeline to plan stock and materials and liaising with suppliers, so jobs run to schedule and clients get the reliability we're known for
Supporting accounts payable, accounts receivable and payroll through Xero, and working closely with our external accountant around BAS, tax time and reporting
Keeping on top of aged receivables and following up on outstanding invoices in a way that protects the relationship as much as the cash flow
Being the calm, solutions focused voice when a job needs a bit of extra care, because that's often what turns a good client into a loyal one
Coordinating apprentice training days and paperwork with TAFE and other registered training organisations
Managing the admin side of our insurance work, liaising with insurers and assessors and keeping paperwork accurate for claims funded jobs
Developing and documenting SOPs that make the business easier to run and easier to scale
Keeping Simpro job records complete and accurate, so the team always has exactly what they need, right when they need it
Partnering closely with our Director of Operations as a right hand in the business
What You Bring
5+ years' experience in a senior administration, office management or operations support role
Simpro experience highly regarded. This will set you apart from other applicants
Confidence with Xero, including AP/AR and payroll
A genuine people person. You enjoy building relationships with clients, not just processing their jobs
Comfortable having a firm but fair conversation when one's needed, always with the relationship in mind
Forward thinking by nature. You look ahead at upcoming jobs and organise stock and materials in advance, and you bring that same instinct to how you think about the office more broadly
You spot what needs doing and get on with it, rather than waiting to be asked
A solutions focused approach. You try to sort things out yourself before they land on our Director's desk, and when something does need to go to him, you bring a recommendation along with it
A clear communicator, proactive on the phone with clients and day to day with the team
Organised, with the kind of attention to detail that keeps jobs running smoothly
High professional standards and a positive attitude that lifts the whole team
Experience in trades, construction or another field service industry is a strong advantage
What Success Looks Like
Six to twelve months in, you'll know you've nailed it when:
Clients feel the same reliability on the phone with you as they do with our crew on site
New SOPs mean the next hire, admin or apprentice, ramps up in days rather than weeks
Materials and stock are ready before a job starts, keeping the crew moving and the client impressed
Job records are complete and ready to go, every time, without anyone needing to ask twice
Clients keep coming back and keep referring their friends and family, because that's always been CKESA's real measure of success
You've spotted at least one thing worth improving that nobody asked you to fix, and done something about it
Why CKESA
Ten years of steady growth built on relationships, not advertising spend
You're joining as we move from a solid trade business to a structured, scaling one, with real input into how that happens
This role can grow into leading a larger admin and operations function as the business scales
Work with the same faces every week: licensed electricians, refrigeration technicians and apprentices, not a rotating cast of subbies
A forward thinking business by design, EV charging, smart home tech and battery storage are already part of what we do, not a future plan
Led by a Director who's built the business's systems from scratch and knows what great admin support looks like
Premium brand partnerships (Sigenergy, Panasonic, Mitsubishi Electric) and full licensing and accreditation across every service line
What's In It For You
$75,000 to $85,000 + Super, dependent on experience
Laptop and phone supplied
A straightforward 9:00 am to 5:00 pm day, Monday to Friday
Hybrid and adaptable working arrangement on offer for the right person
A supportive, close knit team where your ideas shape how things run
Job security with a well established, growing local business based in Coopers Plains
*Only local to Brisbane applicants considered at this time.
#J-*****-Ljbffr
📌 Senior Administration Manager (Brisbane)
🏢 CK Electrical, Solar and Air-Conditioning
📍 Brisbane