More than administration. A genuine professional services career opportunity.

Are you an experienced client services or administration professional who is highly organised, confident with clients and takes ownership of getting things done?

T&E; Accounting is looking for a Client Services Officer to join our specialised professional services team.

This is not a traditional reception or data-entry role. You will work closely with our Directors, accountants and operations team, helping clients navigate complex requirements and keeping matters moving.

About Us

T&E; Accounting is a highly specialised Australian accounting firm that focuses on financial reporting and compliance for vulnerable community members, deceased estates, testamentary trusts and special disability trusts.

We provide a fully online, system-based service with clientele Australia wide.

The role

We are seeking a proactive, empathetic, and detail-oriented full-time Client Services Officer to join our team. You will be the administrative anchor for our practice, you will ensure our operations run seamlessly while providing top-tier service to our clients and the team.

- Managing client communications

- Coordinating information and documents

- Following up outstanding matters and keeping work moving

- Maintaining accurate client and workflow records

- Monitoring administrative milestones and deadlines

- Identifying and resolve administrative roadblocks

- Supporting Directors,



accountants and the operations team

- Improving processes and the client experience

As you develop, you will progressively take ownership of your own areas of responsibility.

Candidate

To be successful in this role you will be:

Well organised, enjoy routine and have practical common-sense and are self-disciplined. You enjoy the work and tackle problems in a systematic fashion. Your painstaking, orderly, conscientious and have a great capacity for follow-through and attention to detail. You are prudent and apply critical thinking, you are reliable and consistent in your actions.

- 2–5 years' experience in a client-facing or administrative role

- Exceptional communication skills and confident dealing with clients

- Empathetic but able to follow up firmly when required

- Technologically confident and quick to learn new systems

- Full working rights in Australia - overseas based candidates will NOT be considered

Advantages

If you are looking for a role with genuine growth opportunities, then apply without hesitation.

- Supportive, professional team environment

- Direct exposure to experienced Directors and professionals

- Specialised and fulfilling work

- Modern cloud-based systems and processes

- Ongoing training, development and increasing responsibility

- Clear career progression with

- Exposure to more operational and management decision making

- Senior role opportunities

📌 Client Services Officer | Specialist Accounting Firm (Brisbane)
🏢 T&E Accounting
📍 Brisbane