Broking Team Leader – Lead, Influence & Elevate Are you an experienced Insurance Broker? Do you have strong claims knowledge and a passion for developing people?

This is an exciting opportunity to join a leading Insurance Brokerage as a Broking Team Leader, where you’ll play a key role in leading and developing a growing team while delivering exceptional outcomes for clients.

This is a hands-on leadership position suited to an experienced insurance professional who can confidently manage people, oversee claims, support technical broking matters and build strong relationships with clients and stakeholders.

The Role
As Broking Team Leader, you will:

- Lead, mentor and develop a team of Insurance Brokers and support staff
- Oversee the delivery of quality broking and claims outcomes across Commercial and Residential Strata portfolios
- Provide technical guidance and support on complex claims, escalations and client matters
- Drive team performance, productivity and service standards
- Monitor workflows, SLAs, compliance and quality
- Build strong relationships with clients, insurers and key stakeholders
- Identify opportunities for process improvement and business growth
- Create a positive, collaborative and high-performing team culture
- Support the ongoing development, engagement and wellbeing of your team

About You




We’re looking for an experienced Insurance Broker and people leader who brings:

- Strong general insurance broking experience, ideally within Strata or a commercial environment
- Proven leadership or Team Leader experience
- Claims experience and the ability to confidently manage property claims and escalations
- Excellent understanding of insurance products, policies and compliance
- Strong communication, negotiation and stakeholder management skills
- The ability to manage competing priorities while maintaining a high level of service
- A genuine passion for mentoring, coaching and developing people
- A proactive mindset with the ability to identify opportunities for improvement and growth

Why Join?
You’ll be joining a business that genuinely invests in its people and offers:

- Genuine hybrid flexibility
- A supportive, people-first culture
- Career development opportunities
- A genuine sense of connection, belonging and support

Ready to Lead?
If you’re an experienced Insurance Broker with leadership and claims experience and are ready to take the next step in your career, this could be the prospect you’ve been waiting for.
Apply online today or contact Carly Richardson for a confidential discussion.
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📌 Broking Team Leader (North Sydney)
🏢 Succession Partners
📍 North Sydney