- Federal Government - Brisbane, Canberra or Sydney CBD location with hybrid flexibility
- 12 Months' initial contract with further 12-month extension to be confirmed
- $65.00 - $73.32 per hour + Super

Our Federal Government Client is responsible for national digital health services and systems, with a focus on engagement, innovation, clinical quality, and safety. Their focus is on putting data and technology safely to work for patients, consumers and the healthcare professionals who look after them.

The Role:

The Connection Support Lead is responsible for coordinating and supporting the implementation of national digital health infrastructure connections for software developers, healthcare provider organisations, and mobile application providers. Acting as a central liaison between external stakeholders, technical partners, and internal Agency teams, the role provides expert guidance on Agency conformance requirements, technical standards, and security obligations to ensure successful onboarding and integration outcomes.

Additionally, they also contribute to the ongoing enhancement of connection services, national data hub initiatives, and continuous improvement activities through stakeholder collaboration, process redesign, and project participation.

Responsibilities may include but are not limited to:

- Lead and coordinate connection and implementation activities for software developers, healthcare provider organisations, and mobile application providers integrating with national digital health infrastructure.
- Provide advice and support to stakeholders on Agency conformance requirements, technical standards, security obligations, and implementation processes.
- Build and maintain effective relationships with software vendors, external technical partners, and internal Agency teams to facilitate successful connection outcomes.




- Monitor, manage, and resolve implementation issues, risks, and dependencies, ensuring timely and effective delivery of connection services.
- Contribute to the design, development, and continuous improvement of connection support services, service models, and national data hub requirements.
- Support project and program initiatives through participation in working groups, business improvement activities, and cross-agency collaboration.

The successful candidate will be able to demonstrate the following:

- Proven ability to build productive relationships and work collaboratively with diverse stakeholders, including technical specialists, software developers, healthcare providers, and government agencies.
- Demonstrated ability to interpret technical requirements, standards, and implementation processes, and provide practical solutions to support successful integration outcomes.
- Experience coordinating multiple activities, managing competing priorities, and delivering outcomes within project, program, or service delivery environments.
- Ability to identify opportunities for process improvement, contribute to service design initiatives, and implement effective solutions that enhance customer and stakeholder experiences.
- Demonstrated ability to exercise sound judgement, manage risks and issues, and adapt to changing priorities while maintaining a high level of service and professionalism




- Strong written and verbal communication skills, with the ability to translate complex technical information into transparent, concise, and audience-appropriate advice.

To Apply:
To be eligible it is essential that applicants hold Australian Citizenship and have the ability to obtain and maintain a national police check and Baseline security clearance.

If you are interested in this role, please do APPLY NOW with your resume and expression of interest in MS Word format or call Karen on 02 9200 3677 for more information.

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link - if requested, we ask that you provide this information in order to expedite your application.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via [email protected] or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/legal_documents/privacy_policy. Do not submit any sensitive personal information in your resume.

📌 Connections Support Lead - Digital Health (Sydney)
🏢 Dfp Recruitment
📍 Sydney