11 Sep
|
Recognized
|
Hobart
We operate two serviced apartment properties in North Hobart and Hobarts waterfront. The properties are a combined Hotel/Residential operation. We are seeking a friendly and motivated Guest Service Agent/Receptionist to join our team. This is a casual role, offering flexible hours and the opportunity to work in a vibrant hospitality environment.
Australian work rights are required for this position.
What you'll be doing
- Greeting and welcoming guests in a friendly and professional manner
- Checking guests in and out efficiently and resolving any queries or issues
- Providing exceptional customer service and ensuring guests have an exceptional experience
- Handling cash and card transactions accurately
- Assisting with general administrative duties as required
- Maintaining high standards of cleanliness and presentation in the reception area
- Promoting the hotel's facilities, services and local attractions to guests
What we're looking for
- Previous experience in a customer service or front office role within the hospitality industry
- Minimum 2 years front office hotel experience in an Australian hotel required
- Strong communication and interpersonal skills with the ability to engage with guests of all backgrounds
- Excellent attention to detail and the ability to work accurately under pressure
- Competent in using hotel management and reservation systems
- Experience with any property management system required
- Versatile and adaptable, with the ability to work a variety of shifts over a seven day roster.
- Availability to work morning shifts, afternoon shifts, evening shifts, weekend shifts, and public holidays
- A positive, friendly and professional attitude
- Current police check required
📌 Guest Service Agent/Receptionist (Hobart)
🏢 Recognized
📍 Hobart