About the role

The Office Manager is the in-house admin team and is responsible for the smooth day to day operation of the office and for supporting on-site staff as well as external stakeholders. Reporting directly to the Director, the role involves confidential, high-level information as well as engagement with suppliers, logistics and customers. This is a diverse, hands-on role that requires professionalism, interpersonal skills, energy, and high attention to detail, with the ability to work independently and juggle different tasks.

Key responsibilities

- Coordinate diary, email, and travel management to prepare correspondence and documents for the Director.

- Liaise with customers, suppliers, and logistics to answer enquiries and fulfil orders.

- Monitor stock levels and sales for all companies/products and order stock where necessary.

- Process orders via customer purchase orders and website orders.

- Pick and pack and dispatch orders.

- Provide administrative and logistical support for all aspects of the multiple businesses.

- Prepare reports, maintain files, and manage the CRM.

- Create invoices for import/sales and roofing consultancy customers.

- Manage accounts payable and receivable for all businesses, including payroll.

- Undertake general office and reception duties, including answering 3 phone lines and managing multiple email inboxes.

About you





- Experience in office management and high-level executive support with demonstrated high-level administration and organisational skills.

- Experience managing accounts payables and receivable is preferred and must have experience using Xero.

- Experience picking and packing orders and a forklift licence is preferred but not essential.

- Experience in dealing with confidential information and demonstrated capacity to maintain confidentiality and professional standards of behaviour.

- Well-developed liaison skills, including excellent communication skills with a range of customers, suppliers, and logistics providers.

- Excellent time management skills including working to deadlines, whilst having a high level of attention to detail.

- Demonstrated writing skills and advanced MS Office skills.

- A proactive, cooperative mindset and demonstrated capacity to work independently.

- Tertiary qualifications in business administration and/or equivalent qualifications and experience would be an advantage.

About us

We are an import, distribution, and retail company that has distribution rights for Stinger products in Australia and New Zealand, located in Brookvale. In addition, we have a legacy terracotta homewares online store. Our success comes from providing personal service, quality products and a customer-first focus. We also run a roofing business and a roofing consultancy business that was established in 2018 after Richard saw a hole in the market for experienced roofers with the right knowledge and customer service.

📌 Office Manager (Brookvale)
🏢 IRoofing
📍 Brookvale